Mark Ames from Sydney-based Strategic Cities specialises in media management and engagement strategy for cities and government agencies. He played an influential role in London, helping to secure an ambitious and controversial 10-year one billion pound cycling strategy and action plan. Other clients include Auckland Transport, and the cities of Sydney, Adelaide and Vincent (WA).

He recently visited New Zealand courtesy of Boffa Miskell, to discuss how to overcome resistance to change in cities.